Case study
Restaurant chain operations
A restaurant group unified POS, kitchen screens and recipe-level inventory across branches with DINEX, plus WhatsApp ordering.
- Average ticket time at peak
- Pending
- Food cost variance
- Pending
- Share of orders via WhatsApp
- Pending
The challenge
Each branch ran its own POS, stock was counted in spreadsheets, kitchen tickets were lost at peak times and owners could not compare branches or food cost reliably.
The solution
INTELLIA deployed DINEX with central menu management, kitchen display screens per station, recipe costing and stock deduction, and connected WhatsApp ordering through LOOMX.
Implementation timeline
2 weeks
Menu and recipes
Menus, recipes and printers configured.
2 weeks
Pilot branch
Go-live with on-site support.
4 weeks
Rollout
Remaining branches in waves.
Results
Metric pending
Average ticket time at peak
Metric pending
Food cost variance
Metric pending
Share of orders via WhatsApp
Tech stack
How we built it
Each branch runs POS terminals that work offline and sync to the central back office. Orders route to kitchen stations based on item category.
Draft case study; client details and results pending approval.
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