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INTELLIA

Software company · Karachi, Pakistan

Complex operations, made intelligent.

We design and build AI, ERP, WhatsApp and enterprise software, and run 13 ready-made products, so your teams spend less time on process and more on customers.

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Serving Pakistan, United Arab Emirates, Saudi Arabia, Oman, United Kingdom and the United States.

Illustrative interface of CX Hub, with sample data.
Ready-to-deploy business products
13
Projects delivered
Figure pending
Years building software
Figure pending
Countries we serve
6

Platforms we build on and integrate with

  • MetaWhatsApp Business Platform
  • OdooERP implementation
  • Microsoft AzureCloud and DevOps
  • Asterisk / IssabelContact-center telephony

What we do

Six disciplines. One accountable team.

From the first workshop to years of support, the same team designs, builds and runs your software.

See all 10 services

Our products

13 products. Ready on day one, shaped to you.

Proven software for support, contact centers, HR, fleets, documents, schools and audit — deployed in our cloud, yours, or under your brand.

  1. 01 · Customer experience

    CX Hub

    Smart customer support platform. Omnichannel ticketing with AI assistance, SLAs and analytics for support teams of every size.

    Explore CX Hub
    Illustrative interface of CX Hub, with sample data.

  2. 02 · Hospitality

    DINEX

    Restaurant management system. POS, kitchen, inventory and multi-branch reporting built for busy restaurants and chains.

    Explore DINEX
    Illustrative interface of DINEX, with sample data.

  3. 03 · Customer experience

    LOOMX

    WhatsApp automation. Chatbots, shared inbox and opt-in campaigns on the official WhatsApp Business Platform.

    Explore LOOMX
    Illustrative interface of LOOMX, with sample data.

  4. 04 · Education

    eSchool

    School management system. Admissions, fees, attendance, exams and parent communication for schools and school networks.

    Explore eSchool
    Illustrative interface of eSchool, with sample data.

  5. 05 · People & operations

    RAINMAKER HRMS

    Human resource management system. Core HR, attendance, payroll and performance, configured for Pakistan and the GCC.

    Explore RAINMAKER HRMS
    Illustrative interface of RAINMAKER HRMS, with sample data.

  6. 06 · People & operations

    FMS

    Facility management system. Work orders, preventive maintenance and assets for buildings, campuses and multi-site portfolios.

    Explore FMS
    Illustrative interface of FMS, with sample data.

  7. 07 · Documents & compliance

    SCRIBA

    Smart document management. Secure document repository with OCR, AI search, workflows and retention policies.

    Explore SCRIBA
    Illustrative interface of SCRIBA, with sample data.

  8. 08 · People & operations

    NAVIX

    Centralized fleet management. Live tracking, dispatch, fuel and maintenance control for fleets of every size.

    Explore NAVIX
    Illustrative interface of NAVIX, with sample data.

  9. 09 · Customer experience

    RESOLV

    Email management system. Shared mailboxes with AI triage, routing and SLAs for teams that live in email.

    Explore RESOLV
    Illustrative interface of RESOLV, with sample data.

  10. 10 · Customer experience

    CONVERSA

    Contact center management platform. Inbound, outbound and omnichannel contact center software built on Asterisk and Issabel telephony.

    Explore CONVERSA
    Illustrative interface of CONVERSA, with sample data.

  11. 11 · People & operations

    ITHELPDESK

    IT helpdesk system. Incidents, requests, assets and changes for internal IT teams, aligned with ITIL practices.

    Explore ITHELPDESK
    Illustrative interface of ITHELPDESK, with sample data.

  12. 12 · Education

    LMS

    Learning management system. Courses, assessments and certificates for schools, universities and corporate training.

    Explore LMS
    Illustrative interface of LMS, with sample data.

  13. 13 · Documents & compliance

    ASSURA

    Audit, compliance and quality management. Plan audits, capture evidence, track findings to closure and prove compliance.

    Explore ASSURA
    Illustrative interface of ASSURA, with sample data.

Industries

Built for how your sector works.

Regulation, workflows and customer expectations differ by industry. Our software and teams account for that.

Case studies

Work, explained honestly.

All case studies

How we work

INTELLIA 6-step delivery framework

Every engagement moves through six named stages, each with a fixed set of deliverables, so clients always know what they will receive next and what they need to approve.

  1. 01

    Discover

    Workshops with your team to map goals, users, current systems and constraints.

    • Stakeholder map
    • Current-state process map
    • Risk and assumption log
  2. 02

    Define

    Turn findings into a prioritized scope that fits your budget and timeline.

    • Scope document and user stories
    • Solution architecture
    • Fixed estimate or sprint plan
  3. 03

    Design

    Design the experience and validate it with real users before code is written.

    • Clickable prototype
    • Design system tokens
    • Usability test notes
  4. 04

    Build

    Two-week sprints with a working demo at the end of each one.

    • Sprint demos
    • Automated tests and CI pipeline
    • Staging environment
  5. 05

    Launch

    Migrate data, train users and go live with a rollback plan in place.

    • Data migration report
    • Training sessions and guides
    • Go-live checklist
  6. 06

    Scale

    Monitor, support and improve the system as your usage grows.

    • SLA-backed support
    • Monitoring dashboards
    • Quarterly improvement roadmap

Engagement models

Work with us the way that fits.

Choose the commercial model that matches your risk, timeline and team. You can change models as the work evolves.

  • Project-based

    A defined outcome with a clear scope

    Fixed scope, fixed price and agreed milestones. Best when requirements are understood and the deadline matters.

  • Dedicated team

    Ongoing product development

    A cross-functional squad (engineers, QA, designer, delivery lead) that works as an extension of your team, billed monthly.

  • Product licensing & white-label

    Proven software, fast

    Deploy any of our 13 products under your brand or ours, configured to your workflows, in the cloud or on your servers.

  • Managed support

    Systems that must stay up

    SLA-backed maintenance, monitoring, security patching and small enhancements for software we built or inherited.

Technology

Proven tools, chosen for the job.

  • React
  • Next.js
  • TypeScript
  • Tailwind CSS
  • Angular
  • Vue.js

Our technology and platforms

Client testimonials

No testimonials published yet

Client quotes will appear here once customers approve them. We do not publish invented reviews.

Read our project write-ups instead

Insights

Practical guides from our engineers.

All insights

FAQ

Questions buyers ask us first.

What does INTELLIA do?

INTELLIA is a software company in Karachi, Pakistan. We build custom web, mobile and enterprise software, implement platforms such as Odoo ERP and the WhatsApp Business Platform, and license 13 ready-made business products, from customer support and contact centers to HR, fleet and audit management.

Which countries do you work with?

We work with organizations in Pakistan, the United Arab Emirates, Saudi Arabia, Oman, the United Kingdom and the United States. Our Karachi team overlaps with GCC working hours fully and with UK mornings and US East Coast mornings.

Should we build custom software or use one of your products?

If one of our products covers most of what you need, configuring it is faster and cheaper than building from scratch. When the process is unique to your business, custom development makes sense, often reusing modules from our products to save time.

How do you price projects?

Fixed-scope projects are priced after a short discovery phase. Ongoing work is billed monthly for a dedicated team. Products are licensed per deployment or per user depending on the product. We do not quote a number before we understand the scope.

Who owns the code and data?

For custom development, you own the source code, documentation and data. For licensed products, you own your data and can export it at any time; deployment can be in our cloud, your cloud or on your premises.

How quickly can a project start?

Discovery usually begins within one to two weeks of agreement. Product deployments for standard configurations can go live in three to six weeks.

More answers in the FAQ hub

Have a project in mind?

Tell us what you are trying to achieve. A solution architect will reply within one business day with next steps — not a sales script.

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