Real Estate & Facility Management
Properties that run on plan, not on phone calls.
Facility management, maintenance, tenant service and documents for property owners and FM providers.
How does INTELLIA help real estate & fm organizations?
INTELLIA builds software for property developers, property managers and facility management companies. FMS handles work orders, preventive maintenance, assets and contractors; tenant and occupant requests arrive through portals, QR codes and WhatsApp; SCRIBA manages leases and building documents; and dashboards show SLA performance and maintenance spend across portfolios.
Challenges
What holds real estate & fm teams back
Reactive maintenance
Equipment is repaired after it fails, at higher cost and with tenant disruption.
Contractor accountability
Outsourced services are hard to measure against SLAs.
Tenant experience
Requests by phone and email disappear without updates.
Document sprawl
Leases, drawings and permits live in many places.
Solutions
Products and services that fit
- People & operations
FMS
Facility management system
Work orders, preventive maintenance and assets for buildings, campuses and multi-site portfolios.
Learn about FMS - Documents & compliance
SCRIBA
Smart document management
Secure document repository with OCR, AI search, workflows and retention policies.
Learn about SCRIBA - Customer experience
CX Hub
Smart customer support platform
Omnichannel ticketing with AI assistance, SLAs and analytics for support teams of every size.
Learn about CX Hub - Customer experience
LOOMX
WhatsApp automation
Chatbots, shared inbox and opt-in campaigns on the official WhatsApp Business Platform.
Learn about LOOMX - People & operations
ITHELPDESK
IT helpdesk system
Incidents, requests, assets and changes for internal IT teams, aligned with ITIL practices.
Learn about ITHELPDESK
The building operations stack
FMS for maintenance, SCRIBA for documents, CX Hub for tenant communication and ITHELPDESK for building IT.
Mini case study
Multi-site maintenance rollout (illustrative pattern)
FM providers usually start FMS with helpdesk and work orders on a pilot building, then add preventive maintenance and contractor portals. A named case study will be added once approved.
Compliance
Regulatory considerations we design for
Statutory inspections
Fire, lift and electrical inspections are scheduled and evidenced.
Health and safety
Permits to work and incident records are tracked.
Lease and document retention
SCRIBA applies retention rules to leases and building records.
This is general information, not legal advice. Confirm obligations with your legal and compliance advisors.
FAQ
Real Estate & FM software questions
What is a CAFM or facility management system?
Can tenants report issues on WhatsApp?
Do you support multiple properties and clients?
Can we track contractor SLAs?
Have a project in mind?
Tell us what you are trying to achieve. A solution architect will reply within one business day with next steps — not a sales script.