Government & Compliance
Accountable processes, provable compliance.
Audit, compliance, records and citizen-service software for public bodies and regulated organizations.
How does INTELLIA help government & compliance organizations?
INTELLIA builds software for government departments, regulators, public-sector companies and highly regulated private organizations: ASSURA for audit and compliance management, SCRIBA for records and document management, contact-center and messaging platforms for citizen services, and custom workflow systems with full audit trails, deployed on-premises or in sovereign cloud environments.
Challenges
What holds government & compliance teams back
Paper-based processes
Applications, approvals and files move physically between offices.
Audit readiness
Evidence for audits and inspections is assembled manually.
Citizen expectations
People expect digital services and status updates.
Data sovereignty
Systems must often run on government-controlled infrastructure.
Solutions
Products and services that fit
- Documents & compliance
ASSURA
Audit, compliance and quality management
Plan audits, capture evidence, track findings to closure and prove compliance.
Learn about ASSURA - Documents & compliance
SCRIBA
Smart document management
Secure document repository with OCR, AI search, workflows and retention policies.
Learn about SCRIBA - Customer experience
CONVERSA
Contact center management platform
Inbound, outbound and omnichannel contact center software built on Asterisk and Issabel telephony.
Learn about CONVERSA - Customer experience
CX Hub
Smart customer support platform
Omnichannel ticketing with AI assistance, SLAs and analytics for support teams of every size.
Learn about CX Hub - Customer experience
RESOLV
Email management system
Shared mailboxes with AI triage, routing and SLAs for teams that live in email.
Learn about RESOLV - People & operations
NAVIX
Centralized fleet management
Live tracking, dispatch, fuel and maintenance control for fleets of every size.
Learn about NAVIX - People & operations
ITHELPDESK
IT helpdesk system
Incidents, requests, assets and changes for internal IT teams, aligned with ITIL practices.
Learn about ITHELPDESK
Compliance by design
Audit trails, role separation, retention and accessibility are requirements from the first sprint, not add-ons. See ASSURA, SCRIBA and our guide to digital audit workflows.
Mini case study
Audit and compliance workflow automation
Digital audit planning, fieldwork and CAPA tracking replaced spreadsheets and templates for an audit function.
Compliance
Regulatory considerations we design for
Sovereign hosting
On-premises and government-cloud deployment with no external data transfer.
Records retention
Retention schedules and legal holds in SCRIBA.
Accessibility
Public-facing services built to WCAG 2.2 AA.
Procurement documentation
Technical proposals, security documentation and source-code escrow options for tenders.
This is general information, not legal advice. Confirm obligations with your legal and compliance advisors.
FAQ
Government & Compliance software questions
Can your systems be hosted in a government data center?
Do you respond to public tenders?
How do you ensure audit trails?
Can citizens track applications online?
Have a project in mind?
Tell us what you are trying to achieve. A solution architect will reply within one business day with next steps — not a sales script.